Privacy Policy

Tariffcom Privacy Policy

Below is the privacy policy for our website Last updated: November 2019.

Who we are

We are Tariffcom, the UK’s leading pricing telecoms business.

We want to make sure you get the best experience when using this website. To do this, we are using a few external systems but try to collect as little data from you as we can, and only ever when we really need to. The policy outlined here gives you an overview how and why we do this. By using our website, you agree to be bound by it.

Our business is registered in Scotland under the number SC221516.

Our registered address is; 6 Bon Accord Square, Aberdeen, AB11 6XU.

Types of data we collect

Data you give us via email – When you get in touch with one of our email addresses (i.e. we will collect all the information in that email, like your name and email address, and everything else you choose to give to us.

Data we collect when you become a customer

Should you choose to become a Tariffcom customer (which we would love you to!) we will collect your data in order to comply with our contractual agreement.

Website Cookies

We do have website cookies as they allow us to understand how you use the site and help us improve it in the future – but they do not tell us anything we could use to identify you. We also use cookies for functionality, such as remembering usernames, templates and some search criteria.

In detail, we are using the following cookies:

Google Analytics – These are cookies for Google Analytics which help us track and understand how you use our website.

Google Maps – We are embedding a Google Map on this site to make it easy for you to find us. This might lead to their cookies being placed on your device via our site. Find Google’s privacy policy approach and policy.

Twitter – We embed a twitter feed, which could result in Twitter placing cookies on your device. See their policy for details.

How we use this data

We only ever use the data the following ways:
•  To improve our services
•  To communicate with you about software updates

Keeping your data

We hold your personal information on our systems for as long as you are a customer and/or as long as you are subscribed to our mailing list.

Who has access to your data?

We don’t rent, sell, or share the personal information we collect with other people.

We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our staff and clients. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Accessing and Updating your data

At any point, you have the right to access the information we hold, and you have the right for us to delete the information permanently.

If that is the case, please write us at and we will respond to your request as soon as reasonably practicable within 31 calendar days, in compliance with the GDPR.


Certain data is exempt from the provisions of the GDPR which includes the following:
•   National security and the prevention or detection of crime
•   The assessment of any tax or duty
•   Where the processing is necessary to exercise a right or obligation conferred or imposed by law upon the company

The above are examples only of some of the exemptions under the Act. Any further information on exemptions should be sought directly from us.


The accuracy of your information is important to us. We’re always working on ways to make it easier for you to review and correct the personal information that we’re holding. If you change your email address, or if any of the other information we hold is inaccurate or out of date, please email us at:


Security precautions are in place to protect the loss, misuse or alteration of your information.

When you give us your personal information, we will do our utmost to ensure that it is treated securely. Please be aware that whilst we take all reasonable precautions to protect any data in transit, we cannot 100% guarantee the security of any information you transmit to us via this medium, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

If you believe your information has been compromised and would like to lodge a complaint, please contact our Data Protection Officer via email: